General FAQ’s 2016-12-08T10:00:50+00:00

General FAQ’s

Here we have listed a series of regularly asked questions by our customers. We hope this will help buying with Elliott Packaging even easier. If you have any further questions, please get in touch.

 

How quickly can I get products printed and delivered?

Please look under the ‘lead time’ tab under each product page where it will state the products delivery time scale. Deliveries vary for different products.

 

Will there be any extra charges for delivery?

We offer free delivery on all bespoke products and apply a small charge on stock items. This cost will be stated at quoting stages.

 

Do you deliver outside of the UK?

Yes. If you would like your delivery to be outside of the UK, please let us know at quoting stages so that we can get prices from our trusty courier. Please be aware that delivering outside of the UK will increase lead times.

 

What payment methods do you accept?

We accept payment by credit or debit card, BACs transfer or cheque. We offer credit accounts to repeat well established customers. Get in touch with your sales rep for more information about this.

 

What is your minimum order quantity?

Our minimum order quantity varies from product to product. Please take a look at the ‘MOQ’ tab on each product page.

 

I don’t know what packaging I need; can Elliott Packaging help me decide?

We specialise in helping customers choose the correct packaging for their product. Our sales team have extensive knowledge on all products, printing and materials. Your account manager will be happy to advise and send samples.

 

Can I get samples of your products?

Yes of course, speak to your sales manager. Samples of similar bags will help you get an idea of how your bag will look, our printing quality and the material of your packaging.

 

I can’t see what I’m looking for on your website, does this mean you can’t offer this product?

We advertise all of our most popular products on our website. There are some obscure products which we are not yet advertising. Please always get in touch with us to see if we have what you are looking for.